Support
Apps aren’t locking
Open TimePool → Profile → Blocked apps. Make sure Screen Time access is allowed and you picked some apps. Locks can take a few minutes to catch up after the pool empties.
My minutes look wrong
TimePool counts only time on the apps you chose to block, in steps of a few minutes, starting when you set it up.
Contact
Use Send feedback in the app, or email tommytian@gmail.com.